Internal Process Audit

Many businesses lose margin not because of strategy, but because of process. Duplicate work, unclear responsibilities, missing controls, and weak handovers create errors, delays, and hidden costs.

Our Internal Process Audit maps your workflows across finance and operations to identify inefficiencies, risk exposures, and control gaps. You receive a practical roadmap that shows what to change, why it matters, and how to implement improvements without disrupting daily work.

This is especially valuable before scaling, hiring, changing systems, preparing for audits, or when management feels ‘we work hard but results don’t improve’.

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What’s included

✔️ Process mapping (as-is) across key workflows: order-to-cash, procure-to-pay, payroll-to-reporting, month-end close, etc.

✔️ Control and risk review: where errors happen, what could be manipulated, and where compliance risks exist

✔️ Efficiency analysis: bottlenecks, rework loops, duplicate approvals, system gaps, and unnecessary manual steps

✔️ Role clarity: RACI mapping (who owns, approves, executes, and is informed)

✔️ Data quality review: where source data is created, edited, and potentially corrupted

✔️ KPI and control framework proposal: what to measure, who owns it, and what ‘good’ looks like

✔️ Quick wins list (high impact, low effort) + longer-term improvements (systems/process redesign)

✔️ Implementation roadmap with priorities, timeline, and dependencies

What we need from you

✔️ Access to key reports (accounting exports, operational KPIs, finance routines, SOPs if available)

✔️ Short interviews with key process owners (finance, sales, operations, procurement, HR)

✔️ Samples of documents used in daily workflows (invoices, approvals, contracts, checklists)

✔️ System landscape overview (accounting, ERP, CRM, payroll, inventory, spreadsheets)

✔️ Known pain points and incidents (errors, fraud attempts, late closes, audit findings)

✔️ A contact person to coordinate interviews and validate findings

How it works

1. Scope definition: choose workflows and define success criteria (speed, control, compliance, cost).

2. Discovery: interviews + document review + system walkthroughs to understand real practice (not just ‘policy’).

3. Mapping: visualize workflows and handovers, including data inputs/outputs and approvals.

4. Gap analysis: identify root causes of inefficiencies and control weaknesses.

5. Recommendations: propose improved processes, controls, roles, and KPIs—prioritized by impact and effort.

6. Roadmap: deliver implementation plan with quick wins and phased improvements.

7. Optional support: help implement changes, train teams, and monitor KPIs.

Typical timeline

Small scope (1–2 workflows): typically 1–2 weeks.

Standard scope (3–6 workflows): typically 2–4 weeks.

Complex scope (multi-site, multi-system): 4–8+ weeks.

Implementation support: optional and scheduled based on roadmap priorities.Usually 1–3 weeks depending on scope.
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Common pitfalls we prevent

✔️ Fixing symptoms instead of root causes (e.g., adding approvals instead of improving data quality)

✔️ Processes owned by ‘everyone’—which means owned by no one

✔️ Manual workarounds that break when the company scales

✔️ Controls designed on paper but not followed in practice

✔️ Lack of metrics—no one can see if improvements actually work

✔️ Over-engineering: building complex procedures that teams will not adopt

✔️ System changes without process redesign (new tool, same old chaos)

FAQs

Find answers to common questions!

Is this the same as a financial audit?

No. A financial audit validates financial statements. An internal process audit focuses on how work gets done, where value leaks, and how to improve control and efficiency.

Will this disrupt daily operations?